Notifications
Check the types of notifications available for Subscriptions, how they work and the steps to set up webhook events.
There are three types of notifications for Subscriptions: Email, SMS and Webhook notifications.
Your customers will receive an email and SMS at various events such as:
- The start of the Subscription.
- When a payment is successfully charged.
- When a payment fails.
- Action required by the customer in the event of a payment failure
- When the card linked to a Subscription is changed or updated.
- When a Subscription is moved to the
haltedstate post 3 retry attempts of payment failure. - When a Subscription is cancelled.
- When the details of a Subscription (such as plan, quantity or billing frequency) are updated.
Razorpay Curlec sends emails and SMS to customers at 8 different stages during the life cycle of a Subscription.
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